Lynn Nanos Guest Post: Revolving Door of the Mental Health System

Thank you, Lynn Nanos, LICSW, author of Breakdown: A Clinician’s Experience in a Broken System of Emergency Psychiatry, for this guest post.

Can We Slow the Revolving Door of the Mental Health System?
“When hospitals release seriously mentally ill patients too soon without outpatient follow-up, the patients can end up homeless, jailed, harming others, or even dead.”
— Lynn Nanos, LICSW

As a mobile emergency psychiatric social worker in Massachusetts, I evaluate many patients who have learned that getting psychiatrically hospitalized is more likely when they don’t take their medication and attend psychotherapy sessions. Too many patients are repeatedly readmitted to emergency services before inpatient is secured, despite that they needed this level of care months ago. Among those whose treatment implementation was delayed because they were not transferred from emergency services to inpatient care when this was needed, would they have become stable sooner if inpatient access was not delayed? For those who were repeatedly admitted to inpatient, could this have been prevented if they were discharged at the appropriate time? 

As a mobile emergency psychiatric social worker in Massachusetts, I evaluate many patients who have learned that getting psychiatrically hospitalized is more likely when they don’t take their medication and attend psychotherapy sessions. Too many patients are repeatedly readmitted to emergency services before inpatient is secured, despite that they needed this level of care months ago. Among those whose treatment implementation was delayed because they were not transferred from emergency services to inpatient care when this was needed, would they have become stable sooner if inpatient access was not delayed? For those who were repeatedly admitted to inpatient, could this have been prevented if they were discharged at the appropriate time? 

Not encountering a couple of patients who I previously evaluated in any given week is rare. I describe the revolving door of the mental health system in my newly published book, Breakdown: A Clinician’s Experience in a Broken System of Emergency Psychiatry

Breakdown: A Clinician's Experience in a Broken System of Emergency Psychiatry by Lynn Nanos, L.I.C.S.W.

While the inpatient course lengths have declined since deinstitutionalization, the rate of readmission to inpatient units has increased.[1] The revolving door in the mental health system refers to the rapid cycling of admissions to and discharges from inpatient units and hospital emergency departments, jails, and prisons. It is common to see psychotic patients cycle through hospital emergency departments five times in less than two months before they are moved to inpatient units.

The nationwide shortage of inpatient beds creates a backlog of patients waiting excessively for placement in emergency departments. Many sources indicate that the number of inpatient beds has declined by approximately 96 percent since deinstitutionalization, despite the population increase.

If a patient who meets inpatient criteria is prone to violence, doesn’t want any help, has no health insurance, or is expected to present extremely challenging barriers to discharge from inpatient, the wait for an inpatient bed will be longer than average because inpatient units discriminate against patients with these characteristics. I evaluate a highly psychotic young man, Fred, age 32, at the hospital. He doesn’t want to be there and had been brought there by police officers after he threatened to assault his cousin. Due to his history of assaulting hospital staff members, no inpatient unit accepts him. Colleagues, including myself, consistently confirm he qualifies for inpatient daily. After a couple of weeks, the emergency physician discharges him to the streets. Did he receive any psychiatric help other than the interviews we employed? No. Would he continue to deteriorate and pose a risk of danger toward others because of his psychosis after discharge? Yes.

Involuntary hold law is especially needed for some patients who lack insight into being ill and dangerous. Like most states, Massachusetts’ involuntary hold law emphasizes the risk of imminent danger while neglecting to prevent danger. When I find that patients do not meet this stringent standard, there is usually no choice but to discharge them home or to the streets.

Craig, age 25, presents to emergency services with his mother, Vera. They have been living together for years and she knows him better than anyone else. Craig immediately reveals to me he has no interest to meet with me. Vera clearly pressed him to come. She urges me to use her written journal to get him hospitalized. It shows his deterioration in functioning over the last year. He has increasingly isolated himself socially from others, dropped out of college, often been found mumbling to himself when no one is around, and once in the last month told his mom that he planned to cut his wrist in a suicide attempt.

As I refer to the above-noted concerns reported by Craig’s mom, he acknowledges most of them but minimizes them. He is not psychotic and states he never hallucinated. Nor is he suicidal. He clarifies that he had told his mother he wanted to kill himself approximately two weeks ago in the context of an argument they were in. He stated this with much more intention to upset her than to die. He easily lists reasons to continue living – love for his mom, dog, and brother. He lists coping strategies that he plans on using. He doesn’t qualify for inpatient.

What could I offer to Craig? He does not qualify for a state-funded residential program because he has not been deemed eligible for state-funded care. Even if he were receiving state-funded care, a residential program would probably not be available to him because there aren’t enough. And the state would hypothetically not prioritize him because he is not homeless. He cannot fund a private residential program. Partial hospitalization programs (PHP) involve a daily series of structured group psychotherapy sessions and a chance to see a psychiatrist. But many insurance companies, including Craig’s, do not cover this level of care. If he were covered by the “correct” insurance, would he follow through with this? I cannot predict the future but would guess not. Massachusetts, fortunately, has Community Crisis Stabilization (CCS) units in all areas. People in crisis sleepover in CCSs for a few days, where they receive ongoing support, the structure of psychotherapy groups, individual psychotherapy, nursing, and psychopharmacology adjustments. Although it lacks the supervision possible on inpatient units, it helps thousands of people who don’t qualify for inpatient. But it is a voluntary level of care, which Craig is not interested in.

Solutions can be implemented to slow the revolving door. More inpatient beds are needed. Inpatient units that discriminate against the most challenging cases should be held legally accountable. Legislative changes are needed to enable professionals to invoke involuntary emergency and inpatient care with less difficulty. Treatment options for patients who are not finding basic outpatient treatment enough, but who don’t qualify for inpatient care have to be easily accessible.

Lynn Nanos, LICSW
LynnNanos.com


[1] Appleby, L., D. J. Luchins, P. N. Desai, R. D. Gibbons, P. G. Janicak, and R. Marks. “Length of Inpatient Stay and Recidivism Among Patients with Schizophrenia.” Psychiatric Services 47, no. 9 (1996): 985-90. doi:10.1176/ps.47.9.985; Appleby, L., P. N. Desai, D. J. Luchins, R. D. Gibbons, and D. R. Hedeker. “Length of Stay and Recidivism in Schizophrenia: A Study of Public Psychiatric Hospital Patients.” American Journal of Psychiatry 150, no. 1 (1993): 72-76. doi:10.1176/ajp.150.1.72.

17 thoughts on “Lynn Nanos Guest Post: Revolving Door of the Mental Health System

  1. brianlazanik May 13, 2019 / 11:03 am

    Great post. Thanks so much for sharing.

    Liked by 1 person

  2. JoAnna March 26, 2019 / 5:10 pm

    The bureaucracy of the public mental health system was very frustrating for me as a therapist and even more for clients and patients. I believe it comes from people at the top making decisions about things they don’t understand. I encourage people to not give up and to advocate for self or family members with assertive persistence. Keep knocking on the doors and building/maintaining a support network.

    Liked by 1 person

    • Kitt O'Malley March 28, 2019 / 10:17 pm

      I agree. Unfortunately, those most in need of that advocacy are not up for it when in crisis. Why treatment is a team effort involving those living with mental illness, their family, and their mental health care providers.

      Liked by 1 person

  3. Amy March 24, 2019 / 11:02 am

    Excellent post. I have witnessed this dilemma first hand with family members in need of inpatient admission but unable to get the services they need in a timely manner.

    Liked by 1 person

  4. Cassandra Stout March 23, 2019 / 7:36 pm

    I am currently reading Breakdown, and find this entry to be an excellent summary of what I’ve read so far in the book. I’m so glad you hosted Lynn, Kitt, and I hope that you’re doing well also.

    Liked by 1 person

    • Kitt O'Malley March 24, 2019 / 10:09 am

      Been focusing on physical health (recovering from lingering virus) and family. Not writing as much.

      Liked by 1 person

  5. BeckiesMentalMess.wordpress.com March 23, 2019 / 12:29 pm

    I am so happy I read this entry. Very interesting, and true indeed. I sincerely wish I had gotten the help I needed before things got worse. However, in the last three years, I have stuck to taking my meds, along with visiting my therapist .. which ha really changed my world for the better.
    Excellent entry!!!

    Liked by 1 person

    • Kitt O'Malley March 23, 2019 / 2:21 pm

      Thanks! I was treated for depression with therapy only for 12 years. Then depression with medication and therapy for another 9 years before I was diagnosed and treated for bipolar disorder. I was voluntarily hospitalized for 2 weeks and partially hospitalized for months when 41. My journey has been long. Luckily, I had the resources necessary to get help, even if the diagnosis of bipolar was long coming and seemed obvious to others.

      Liked by 1 person

      • BeckiesMentalMess.wordpress.com March 23, 2019 / 3:50 pm

        I understand. I was suicidal for months and had attempted back in August 2015. It wasn’t until then did I learn I was bipolar 2, MDD, OCD, PTSD, and other fun stuff.
        Thank God for all the work the psychiatrist and therapist, AND.. group therapy has given me.

        Liked by 1 person

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